A tale of Twitter user experience inconsistency and hypocrisy

Steve Lyb conducted an interesting study on consistency of Twitter’s own apps. The results are telling:

It is unacceptable, despite this, to account for the discrepancies when it comes to features and functionality. (…) What you can do is make them act the same before making yourselves out to look like complete hypocritical fools to the people who turned your platform from nothing into something substantial, and great.

Even though Twitter will restrict DMs access to third-party clients in a few days, I will not ditch Twitterrific: it is unacceptable to wait 20 weeks — yep, TWENTY! — to finally be able to change the font size on Twitter’s official client. The fine folks at the Iconfactory¹ care for their customers whereas Twitter care for their shareholders.